Privacy policy

Paper Characters (“we”, “us”, or “our”) values your privacy. This policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information we collect

When you visit our site, we may collect:

  • Personal information: name, email, shipping address, billing address, payment details

  • Order information: products purchased, order history

  • Device information: IP address, browser type, cookies, and usage data

 

How we use your information

We use your information to:

  • Process and fulfill orders

  • Communicate with you (order updates, support)

  • Improve our website and customer experience

  • Prevent fraud and ensure security

 

Sharing your information

We only share your information with trusted partners necessary to run our business, such as:

  • Payment processors

  • Shipping and fulfillment providers

  • Website and analytics services

We do not sell your personal information.

 

Cookies

We use cookies to:

  • Keep your shopping session active

  • Understand how people use our site

  • Improve performance and experience

You can disable cookies in your browser settings.

 

Your rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion

  • Opt out of marketing communications

To make a request, contact us at hello@papercharacters.com

 

Data retention

We keep your information only as long as necessary to fulfill orders and comply with legal obligations.

 

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page.

 

Contact

For questions, contact us at:
hello@papercharacters.com